Online Counselling

Are you looking for counselling support but finding it difficult to attend conventional face-to-face appointments? Have you considered online counselling? Sometimes known as telehealth or e-counselling, online is a relatively new but fast-developing platform for providing counselling services. Furthermore, research suggests that for many people online counselling is equally as effective as face-to-face therapy.

Online counselling provides you with high quality counselling support in your own home, or wherever is convenient for you. It offers the same level of support and confidentiality as in-person sessions. Online counselling is an alternative for people who find it challenging to attend a traditional appointment for personal or professional reasons.

Is Online Counselling Right for You?

Here are some of the reasons why clients have chosen to have their counselling over the phone or online.

  • I’m busy looking after my children at home and can’t afford a babysitter.
  • My work schedule means I can’t attend regular counselling session times. So Saturday mornings are great for me.
  • I work FIFO in a remote area and don’t have access to face-to-face counselling services.
  • I lived overseas and wanted access to an English-speaking counsellor.
  • I don’t live or work near the counsellor I was referred to by a friend.
  • My partner and me are both short on time and wanted to economise on the time spent travelling to and from your sessions. Oh, and finding parking can be a real hassle!
  • It’s easier to set a time when we are going to both be available online.
  • We can talk straightaway after the session about what we’ve learned.
  • I find it easier to open up about my problems when I’m in the security of my own home.
  • I just like the convenience of having counselling sessions in my own place.

Whatever the reason is for your decision, you can expect the same level of care from our counsellors that you would receive in a face-to-face counselling session.

How Does Online Counselling Work?

Blissful Minds counsellors can provide online counselling via Zoom or phone. Similar to face-to-face consultations, you make an appointment for online counselling ahead of time. Shortly before your appointment time, simply click the meeting link we send you, and it will open in any web browser, or via the zoom app on your smart phone. Then use the unique password we provide to connect to your counsellor.

Your First Online Counselling Session

It’s common to feel apprehensive before your first counselling session whether it is online or in-person. Just remember our counsellors are looking forward to meeting you, getting to know you and helping you. Here are a few tips on how to prepare for and take part in your online counselling session:


How will you ensure that you have privacy and that you won’t be interrupted during your session?


Set your kids up in a different room with things eg a video to keep them happy for 50 minutes.


  • Sit side-by-side on a sofa or individual chairs and set up your device so that both your heads are visible on the screen at the same time.
  • Have water and tissues nearby.
  • Check that you have downloaded Zoom onto your phone or tablet.

Zoom session

  • Shortly before your appointment time, click the meeting link we send you, and it will open in any web browser, or via the zoom app on your smart phone or tablet. Then use the unique password we provide to connect to your counsellor.
  • Have your credit card ready to arrange payment.
  • During the session you can look at each other when one of you is speaking and not just at the counsellor.

Simple as that

After a few minutes, you will be amazed about how similar it feels to a face-to-face session.

If you would like to learn more or to arrange your first online appointment, please contact us. Our counsellors are looking forward to meeting you online and helping you to lead a happy and fulfilling life.